Introduction

Kisentra Global Pvt. Ltd. ("Kisentra", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kisentraglobal.com (the "Website") and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services. By accessing or using our Website, you agree to this Privacy Policy.

Information We Collect

We collect information that you provide directly to us, information automatically collected when you use our Website, and information from third-party sources. The types of information we may collect include:

• Personal Information: Name, email address, phone number, postal address, company name, job title, and other contact information you provide when contacting us, subscribing to our newsletter, or requesting our services.
• Business Information: Information about your business, project requirements, budget, and other details related to your inquiry or engagement with our services.
• Technical Information: IP address, browser type, operating system, device information, pages visited, time spent on pages, referring website addresses, and other usage data collected through cookies and similar tracking technologies.
• Communication Data: Records of correspondence when you contact us via email, phone, contact forms, or other communication channels.
• Application Data: If you apply for a job with us, we collect your resume, cover letter, employment history, education, and other information you provide in your application.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services and Website functionality.
• To respond to your inquiries, comments, and requests for information or services.
• To send you newsletters, marketing communications, and updates about our services (with your consent).
• To process job applications and manage our recruitment process.
• To analyze Website usage and trends to improve user experience.
• To detect, prevent, and address technical issues, security threats, or fraudulent activities.
• To comply with legal obligations and enforce our Terms and Conditions.
• To personalize your experience and deliver content relevant to your interests.
• To conduct business analytics and research to improve our services.

Data Controller and Legal Basis

Kisentra Global Pvt. Ltd., with its registered office in India, is the data controller responsible for your personal information. We process your personal data based on the following legal bases:

• Consent: When you have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications).
• Contract Performance: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, or ensuring network security, provided your interests and fundamental rights do not override those interests.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, customer service, and marketing assistance. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
• Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or that of our users or others.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols.
• Secure storage of data with access controls and authentication mechanisms.
• Regular security assessments and vulnerability testing.
• Employee training on data protection and privacy practices.
• Limited access to personal information on a need-to-know basis.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

• The nature of the information and the purpose for which it was collected.
• Legal, regulatory, or contractual requirements.
• The need to resolve disputes or enforce our agreements.

When we no longer need your personal information, we will securely delete or anonymize it. If you request deletion of your information, we will comply unless we are required to retain it for legal reasons.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You can request access to the personal information we hold about you and receive a copy of that information.
• Right to Rectification: You can request correction of inaccurate or incomplete personal information.
• Right to Erasure: You can request deletion of your personal information when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
• Right to Restrict Processing: You can request that we limit how we use your personal information in certain circumstances.
• Right to Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Right to Object: You can object to processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.
• Right to Withdraw Consent: If processing is based on consent, you can withdraw your consent at any time.
• Right to Lodge a Complaint: You have the right to file a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise these rights, please contact us at sales@kisentraglobal.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our Website. Cookies are small text files placed on your device when you visit a website.

We use cookies for the following purposes:

• Essential Cookies: Required for the Website to function properly and cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our Website by collecting and reporting information anonymously.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
• Functional Cookies: Remember your preferences and settings to provide a personalized experience.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Website. For more information about our cookie practices, please refer to our Cookie Policy.

Third-Party Links

Our Website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

We are not responsible for the privacy practices or content of third-party websites, services, or applications.

Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately at sales@kisentraglobal.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Updated on" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our Website after changes become effective constitutes acceptance of those changes.

Contact

Click here to contact us regarding this Privacy Policy or other related issues. You can also send us an e-mail on: sales@kisentraglobal.com